Frequently Asked Questions
Frequently Asked Questions
TEQQ Support (Term Exposure Quantification and Qualification) is a one-time service that scans educational institution websites to identify terminology that may require administrative attention due to compliance concerns or sensitivity issues.
Unlike ongoing monitoring services, TEQQ Support provides a comprehensive one-time scan and analysis of your website. We deliver a complete report with actionable insights rather than continuous alerts or subscriptions, giving you a clear snapshot of potential terminology vulnerabilities.
Educational institutions face increasing scrutiny regarding terminology used in their digital content. Certain terms can trigger compliance issues, potentially leading to funding suspensions, administrative reviews, or reputational damage. TEQQ Support helps identify these issues proactively so institutions can address them before they become problems.
Our service scans for a comprehensive database of terms that may be considered problematic for educational institutions given recent Executive Orders, federal agency announcements and policy changes.
Most assessments are completed within 3-5 business days, depending on the size and complexity of your website. We'll provide you with an estimated timeline during the initial consultation.
No. Our scanning technology works without impacting your website's performance or functionality. The process is entirely external and does not require any installation on your servers.
No. Since we're only scanning publicly available content, we don't need backend access to your website. All we need is your website URL to begin the assessment.
Our system examines the text surrounding identified terms to understand how each term is being used. It evaluates sentence structure, semantic meaning, and content purpose to determine if the usage presents potential concerns.
Our combination of scanning algorithms and semantic analysis provides high accuracy in identifying potential terminology concerns.
Our terminology database is compiled from various authoritative sources including Executive Orders, educational compliance guidelines, and institutional best practices. While we don't provide regulatory advice, our database reflects commonly scrutinized terminology.
Your comprehensive report includes:
A complete list of identified terms
Exact URL locations where each term appears
Context snippets showing how terms are used
Frequency analysis showing distribution across your site
Risk assessment categorization (high, medium, low)
Executive summary for leadership review
Terms are categorized based on several factors including current sensitivity, context of use, prominence on the website, and potential compliance implications. Our AI system assigns preliminary risk levels, which are then reviewed for accuracy.
Yes. The report is your property once delivered. We recommend sharing relevant findings with appropriate stakeholders including communications teams, administrative leadership, and departments responsible for identified content.
We recommend reviewing the complete findings with your administrative team, prioritizing high-risk items, and developing an action plan for addressing identified terminology.
No. Our core service is the assessment and report.
We recommend conducting a reassessment after major website updates or annually to ensure continued compliance with evolving standards. Many institutions find that an initial assessment provides sufficient guidance for their internal teams to implement ongoing monitoring practices.
Starting is simple. Contact us through our website or call our team to schedule an initial conversation. We'll discuss your specific needs, provide pricing information, and establish a timeline for your assessment.
To get started, we just need your website URL and contact information for the project lead who will receive the final report. No special access or technical information is required.
Pricing is based on the size and complexity of your website. We offer transparent, fixed-price quotes after an initial evaluation of your site structure. There are no hidden fees or ongoing costs after the assessment is complete.
All scanning is conducted through secure channels, and we do not store copies of your website content beyond what's necessary for analysis. Your report is delivered through encrypted means and all project data is deleted after 30 days unless you request extended storage.
Absolutely. We maintain strict confidentiality regarding both your participation in the assessment and any findings identified. We never share client information or use your results in marketing materials without explicit permission.
Yes, we require the execution of a standard mutual non-disclosure agreement (MNDA) before beginning any work.